farnix support Help for accounts, publishing, safety, purchases, and policy questions in Farnix.
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Support

Answers for profile, publishing, safety, 18+ community use, and support issues in Farnix.

Frequently Asked Questions

How do I update my profile in Farnix?

Open your profile area, edit the details you want to change, and save the update once everything looks right.

How can I publish a new umbrella post?

Use the publishing flow inside the app, select the media or text you want to share, review the result, and submit the umbrella post when you are ready.

What if I need to report or block another member?

Use the report or block options available on the relevant profile or content item so the safety flow can review the issue. When you block a member in the app, Farnix creates a safety review record and immediately removes that account's content from your personal feed and related in-app views. Reports are prioritized for community safety review and we aim to act on objectionable content within 24 hours.

Is the community for adults only?

Yes. Farnix is intended for adults only and for people who are 18 or older. Underage users should not create an account, post content, or use community tools.

What if my credits purchase does not appear?

Give the app a moment to refresh, try the restore flow if it is available, and contact support if the balance still does not update.

Still Need Help?

If you still need help with Farnix, email support and include the details that will help us review your request quickly. If your request involves objectionable content, harassment, blocking, or another safety concern, include the relevant account or content details so the report can be reviewed as part of our 24-hour moderation process.

Email:

Policy Pages: Use the links above to open Privacy Policy and Terms & Conditions.